Introduction
Protecting your personal data is of paramount importance to bookofbet.de. This policy explains what information we collect, why we process it, and the security measures we use to protect it.
What data do we collect?
Depending on how you use our platform, we may process:
- First and last name, date of birth, residential address
- Contact details (email address, phone number)
- Account credentials (username and password)
- Payment and transaction data (e.g., card, bank transfer, e-wallet)
- Technical data (IP address, device details, browser type)
- Usage and gaming activity on our services
- Documents for age and identity verification
Purposes of processing
We process personal data only for legitimate purposes, including:
- Creating, managing, and securing your user account
- Handling deposits, withdrawals, and bonus promotions
- Fulfilling legal obligations (e.g., gambling regulations, AML)
- Providing customer support and communications
- Improving user experience and optimizing our website
- Detecting and preventing fraud or abuse
- Sending personalized offers and promotions (only with your consent)
Sharing of data
We share data only with carefully selected partners when necessary, such as:
- Financial service providers and payment processors
- Verification and security services for identity checks
- IT, hosting, and software providers
- Authorities or regulators where legally required
We do not sell your data to third parties.
Your rights
You have the right to:
- Obtain access to the personal data we store about you
- Correct inaccurate or incomplete data
- Request deletion where no legal obligations prevent it
- Withdraw consent at any time
- Object to processing for marketing purposes
- Lodge a complaint with the competent data protection authority
Data security
We apply technical and organizational measures to protect your data against unauthorized access, loss, or misuse, including encrypted data transmission, secure servers, and strict access controls.
Retention period
We retain personal data only as long as necessary to provide our services or as required by law (e.g., tax and commercial retention duties).
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, contact us:
Email: info@bookofbet.de
